Terms of Service

1. Agreement to terms

By accessing or using the Scale IT UK website (scaleituk.com) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website or our services.

These terms govern your use of our website only. Separate service agreements will be issued for any commercial engagement.

2. About us

Scale IT UK Ltd is a UK-based AI and digital agency. We provide website design and development, AI automation, digital marketing, SEO, and related services to UK businesses.

Contact: info@scaleituk.com

3. Website use

You may use this website for lawful purposes only. You must not:

• Submit false or misleading information through any forms
• Attempt to gain unauthorised access to any part of the website or its systems
• Use automated tools to scrape, copy, or extract content without permission
• Transmit any harmful, offensive, or illegal content
• Impersonate Scale IT UK or any of its staff

4. Free audit and consultation

The "free website and business audit" offered on this website is provided as a complimentary service with no obligation. We reserve the right to decline or limit audit requests at our discretion.

Audit findings are indicative only and do not constitute professional advice or a guarantee of results. Actual outcomes depend on implementation and market conditions.

5. AI chat assistant

This website features an AI-powered chat assistant ("Alex") to help answer questions about our services. Please be aware:

• Responses are AI-generated and may not always be accurate
• The assistant does not constitute professional or legal advice
• Do not share sensitive personal or financial information in the chat
• Conversations may be used to improve the service in accordance with our Privacy Policy

6. Intellectual property

All content on this website — including text, graphics, logos, code, and design — is the property of Scale IT UK Ltd and protected by UK copyright law.

You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Third-party links

This website may contain links to third-party websites (e.g. client portfolio sites, LinkedIn, social media). We are not responsible for the content, privacy practices, or accuracy of any third-party sites.

8. Disclaimer of warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of liability

To the maximum extent permitted by UK law, Scale IT UK Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website.

Our total liability for any claim arising from your use of this website shall not exceed £100.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these terms at any time. The "Last updated" date will reflect changes. Continued use of the website constitutes acceptance of any revised terms.

12. Contact

Questions about these terms: info@scaleituk.com